Terms and Conditions

About Us On The Move Communications Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.we reserve the right to cancell any order at any time for any reason. we reserve the right to cancell an order on any mispriced product.

Our Contact details:
On The Move Communications Ltd
Sarn Farm Rhosygadfa Oswestry Shropshire SY10 7AU United Kingdom
Phone: 07850 398803
Fax:
Email: calvin <Actinic:Variable Name = 'dot'/> jones <Actinic:Variable Name = 'at'/> virgin <Actinic:Variable Name = 'dot'/> net
My VAT Registration Number 666908880


Company Registration Number:5880633
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.


Card Payment policy
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

privacy policy
When an order is placed Card details are passed to paypal secure payment site. No card details are keep or retained by mobilefitter.co.uk under any circumstance. Mobilefitter.co.uk is committed to protecting the privacy of our users while providing the highest possible quality of service.Customers details are not keep or passed to any third party

Shipping And Handling
parts will be sent to the installation before the date of installation if the customers has not recived the customer should contact us as soon possiable so that we may track the parts
Delivery Schedule delvery is normaly next working day for orders taken before 2 pm but order can take up to too 5 days working days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Delivery policy
Delivery is normally next day delivery for orders placed before 2pm but can take up to 5 working days for some products that are none stock items.
Cancellation policy
You can cancel your purchase at any time either before or up to 14 days after delivery by Returning the product to mobilefitter.co.uk- please have your order reference number and delivery details to hand; It should be returned with the original box, packing and accessories. Security seals unbroken
We do not operate a try before you buy policy, If you wish to return goods which are not faulty, You will receive a full refund excluding postage and packaging cost dependent on our costs, for example next day service etc], and the cancellation is free of charge provided you must return the product complete, unused and packaging undamage and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way. All goods must be returned via recorded delivery, If you choose another method of return, you must bear the costs. Any product returned damaged will be returned at your cost and a refund will not be granted.
Cancellation of installation booking. In the event that an appointment needed to be cancelled we require more than 24 hours notice (Mon - Fri) if this is not given then a cancellation fee will be charged. The cost of the cancellation we be £79.99 inc v.a.t.
Cancellation by mobilefitter.co.uk. we reserve the right to cancel any order for any reason. We reserve the right to cancel orders for missed priced product.



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Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07850 398803 (International +44 07850 398803) or fax us on or write to us at Sarn Farm Rhosygadfa Oswestry Shropshire SY10 7AU United Kingdom
Privacy Policy On The Move Communications Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.



Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htmYou have 14 days for a refund on accessories and car kits. This refund will only be legible if the item is sent back to us in the condition that we sold it to you. Any item which looks like it has been tampered with will not be accepted. To receive your refund you must first call us on 07850 398803 and obtain an authorisation code. Your authorisation code must be clearly marked on the outside of the items packaging - without this your refund will be declined.